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Shelley G.

Contributor Level

Total Points
85

1 Review by Shelley

  • iHerb

3/25/16

Placed and order, it came. (I'm in the US, no shipping problems.) Everything was fine except for one product, which was incorrect. (The Frontier Foods Bac'Ums had two products: Vegetarian, and Bacon Flavored Soy. I ordered the SOY, got the vegetarian.) Went back to the website, explained the problem, and was told a new one was on the way.
It arrived and it too was incorrect. This time I was told I needed pictures! So I did that, and got an email saying the replacement was on it's way.
This product, for the THIRD time is still incorrect. Sent another email with pictures, and called- more hoops to jump through on my end as they want the bad product back, while it still remains if I get a corrected order or not. It makes me real leery of ever ordering from them again.

This review was updated after receiving a FOURTH incorrect product in a row. I finally cancelled my order and downgraded the two star rating to a one. It doesn't get any worse than this, if you can't get the product you ordered because some moron on the other end keeps hitting the "repeat" button instead of actually looking to see what is wrong on their end.

Shelley Has Earned 5 Votes

Shelley G.'s review of iHerb earned 5 Very Helpful votes

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