I am trying to purchase one tshirt and the promotion says free shipping. The code gives a successful message but doesn't remove the shipping fee. I reread all the fine print and should still qualify so... I look for contact info which wasn't easy to find. The 800 number is always busy and the local number puts me on hold... So I try to send an email which it kicks back to a generic help menu that gives me outdated information. I try again and can't get into the email area at all. Finally I do, and it says that they take a day to get back to you. It's a one day only promo. Not satisfied and I've spent a long time trying to get this to work.