I've never written a review, but I feel I need to warn people. I ordered 2 pair of cargo pants from Banggood and after waiting 6 weeks for delivery they finally show up. That's not the bad part. They are way too small so I look into the package for a return label, no luck. I look online and there is no return info. Now I know I'm in trouble. I email them that I need to return the pants. Their reply was to ask that I take a picture of the pants with a tape measure so they can be sure it's not a quality control issue. They didn't like the picture because they It didn't show the size label. I retake and resend them a pic with a tape measure and the label in the pic. The pants were 2+ inches too small in the waist and way skinny in the legs. They tell me 2inches is within the margin of error and they won't take the return. I'll be calling my credit card company.
I should also mention, right after I made the purchase my credit card info was compromised. Coincidence?
Dear Shawn N.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you first? I will investigate this case again.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team