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Documents were delayed due to a Support pets system error that I was not aware of for a few days. I contacted customer service and was assured the error was being found/investigated. ESA documents requested by my landlord were overdue so I was upset about that however, the customer service I received from Russell amongst others contributed to my decreased stress and anxiety (shout out to them!) Eventually, the documents were found and sent over. Thank you Support team!
Top tier. A response was always received in less than 24 hours. Thank you.
Why wouldn’t I?
Clearance for home, flights, restaurants etc. I cannot picture being unable to bring my sonshine everywhere I go.
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