Thumbnail of user sct1

SC T.

Contributor Level

Total Points
84

1 Review by SC

  • AliExpress

10/6/14

I have been a puer tea drinker for the past 5 years for health reason.
My first order of this puer tea "Royal puer tea, very old loose puer tea, 1997 year old puer tea" as described from a Scarlet Yang of Wooyearsten Tea Co. Ltd and it arrived within the timeframe and the product was as described i. E. Puer Tea.
I placed another order for 2 kg. of the above puer tea from her and she sent me 2 kg of "Chinese Ming Tea" instead. I disputed the product as it was not Puer Tea. She claimed that "Chinese Ming Tea" is puer tea. I opened the packets and found that it was not Puer Tea but a form of loose Chinese Tea.
I escalated the dispute to Ali/Express's Management Team and it concluded the dispute to the seller's favour. I lost US$70.00.
The Management Team is not qualified to meadiate in the dispute as it does not know the difference between Puer and "Chinese Ming Tea".
However, there are still honest puer tea suppliers in Ali/express. I hope they will still maintain their honesty.

Service
Value
Shipping
Returns
Quality

SC Has Earned 4 Votes

Sc T.'s review of AliExpress earned 4 Very Helpful votes

SC hasn’t received any thanks yous.

SC doesn’t have any fans yet.

SC isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user cheeheng33
4/25/24

AliExpress Not very honest! I returned 2 pair of climbing in one parcel packaging and how's it...

Thumbnail of user caseyw278
4/21/24

The entire website/app is designed to screw you. From the moment you search for something the...