Scott A.

They sent me a TV stand that was discontinued with no legs in the box that had obviously been returned. I filed with PayPal and they agreed to the refund as long as I paid the shipping, WHICH WAS AS MUCH AS THE PRODUCT! They should be bankrupt and their doors closed and it will happen VERY soon with business practices like this. Good by Sears, I have money and a job! I'll let people know you robbed me and hopefully they won't deal with you, closing your doors FASTER!

I knew the price was too good to be true and when I smelled the cologne I understood, it is a fake. The Acqua Di Gio smelled like the cheap knock off cologne from the flea market. They want a 8% restocking fee and you lose shipping there and back, that's how they scam you out of your money. All the positive reviews probably paid for bots and are generated. Don't be fooled like I was!

I have ordered four items from Etsy and everyone has been low quality, only two matching item descriptions. I really wanted a specialty item and the seller seemed very honest, certainly friendly so I took one last chance with the most expensive item yet. What a mistake! Ordered an item from Etsy in Nov 19th and didn't receive it until Dec 28th. Around the 16th it said shipped but hadn't moved by the 19th getting too close to deliver by Christmas so I asked he not ship it and refund the money. Etsy backs it's sellers, so he shipped it anyway. When I got it, it didn't look anything like the picture to me and Was TOO SMALL! There were no dimensions and no way to tell if it would fit, so I offered to pay to return it. After two emails went ignored, I tried to make a claim on Etsy's site, but it wouldn't let me complete it, so I left very negative feedback and filed a claim with the BBB. To get my money refunded will now take hours and I will need to file a claim with PayPal, then and I will lose close to 30.00 with nothing to show for it. Even if I get to return it, shipping here and paying to ship it back, will cost half of what Is paid for the item! In my opinion Etsy does not care about the customer and serves only it's sellers. I want to warn people now, so they do not lose their hard earned money during a time when most are struggling financially or lose their valuable time that could be spent with loved ones - NOT TRYING TO GET YOUR OWN MONEY BACK!

I placed an order while driving late at night and picked the wrong item, many of these items look similar, and tried to cancel first thing the following morning. This company obviously ignored my requests and shipped it anyway! It's my mistake, of course, but I tried to resolve it as soon as I could. I sent 3 emails to two different departments and also tried to call 3 times attempting to cancel the order, starting the very next morning. Each time, I got the same excuse - we are understaffed due to snow and Covid and nobody is here to help you. Why is it the customer is always the one who has to be understanding that Covid is impacting trade! Yes, there is an impact from COVID, it's also the reason I don't have the extra money to pay now to SHIP IT BACK! If you can't properly service the people supporting your business, then STOP SELLING! Now, I don't want to order the correct one from them.
I have to file with PayPal, pay 10.00-12.00 to send it back now with nothing to show for it, take time off work to go to the post office, and then wait for my money to be returned. Thanks for all your understanding during a time when people don't have the money to spend on nothing! You could have cancelled the order, let me order the one I wanted and got the sale, and saved yourself as many negative reviews as I can find sites - but you didn't. I work long, hard hours for my money, like most Americans and I don't appreciate wasting it because you can't properly service a customer.