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Sarah K.

Contributor Level

Total Points
81

1 Review by Sarah

  • BradfordExchange

1/12/24

Placed order 12/14/23. There was a problem with the shipping $25 rebate. I spent 43 minutes of phone with 3 different customer service agents who were unable to assist, needed manager guidance. Manager would not respond to agent. Last agent was rude, deeming and unhelpful. Still no resolution! Customer service is absolutely disappointing and poor representation from this company. Will not continue future business, not worth the headache.

Products used:
Christmas Decor

Service
Value
Shipping
Quality

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