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Sarah G.

CA

Contributor Level

Total Points
80

1 Review by Sarah

  • Rogue Fitness

8/30/23

Not at all surprising to see that this company has such low reviews. I purchased a Concept 2 ERG bike in June of last year (2022), and though Concept makes a short seat option, Rogue Fitness does not offer this option, or let you know that it is available. So I bought a bike that almost works for me, being 5' 2" with short legs. After developing knee pain my physical therapist determined that my bike was not set at the correct height (too tall), but I can not adjust it low enough. After some research, I found that they actually do make a short version. Rogue Fitness is unwilling to accept a return or purchase a short seat for me. They are catering to tall men and have zero concern for short humans. I hope they go out of business. Note. They lost a good customer. I have bought both the rower and bike and had planed to buy the skier as well. My son has all three machines as well.

Tip for consumers:
Don't buy if you are short (or purchase directly from Concept 2 ERG, where they offer a short seat option)

Products used:
Concept 2 ERG Bike Concept 2 ERG Rower

Service
Returns

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