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1) Received an incorrect product that did not work as advertised. Ali Express then gave me a run-around when I asked to return the product for a refund. Then refused my request.
2) Three other products I purchased were not delivered.
A refund request was accepted in writing for one of the undelivered products, but not actually given.
I will never buy from Ali Express again and warn others to avoid doing business with them. The chances are good that you're going to get ripped off.
Tip for consumers:
Be prepared to write off the money you spent for a wrong or not delivered product purchase and forget about any returns or refunds.
Products used:
Electronic component
I've bought a wide range and many products through Alibaba.
They have a unbelievable range of products. Service is fantastic and reliable. I have always had good, professional, quick and consistent reliable service. I buy with confidence and no reservation in recommending them. Thank you for the great service. Fantastic!
Tip for consumers:
Phenomenal range of products. Easy to navigate website. Great service.
Products used:
Electrical, food processing and kitchen products.
Mike H.'s review of AliExpress earned 25 Very Helpful votes
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