Thumbnail of user rubenr15

Ruben R.

Contributor Level

Total Points
83

1 Review by Ruben

  • AliExpress

10/7/14

Worst Site Ever! BUYER BEWARE

I ordered a part from a seller xiangjun kong. After paying the sellers requested price he promptly contacted me to ask for an additional $50 to pay his sellers fees. I refused to do so and filed a complaint with Aliexpress. Their message to him plainly states that there have been numerous complaints with him violating their regulations but his products remain listed on the site.

As if that isn't bad enough it plainly states in Aliexpress' FYI section that if you get ripped off by a seller they are not responsible and you should file a complaint with local law enforcement. There is no accountability and even less support. In every chat session I had with their support team all they ever stated was for me to relax and wait. I'm NEVER using this scam service again and as a direct result Alibaba's either. Shame I can't give negative stars.

Tip for consumers:
There is no buyer protection, if you give money and the seller is a thief you're on your own. Read FAQ. Aliexpress plainly states that if you get ripped off to call the police yourself.

Service
Returns

Ruben Has Earned 3 Votes

Ruben R.'s review of AliExpress earned 3 Very Helpful votes

Ruben hasn’t received any thanks yous.

Ruben doesn’t have any fans yet.

Ruben isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user hoftronics
5/2/24

I placed order for the Korgs PA1000 PA800 PA700 PA600 61-Key Professional for $906.54 and after...

Thumbnail of user cheeheng33
4/25/24

AliExpress Not very honest! I returned 2 pair of climbing in one parcel packaging and how's it...