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Rod B.

Contributor Level

Total Points
148

1 Review by Rod

  • Banggood

1/16/16

Please don't buy anything from this company. I bought a few things and had a problem with two of them. They refuse to give any refunds or take back any returns. If you check their web site you will not find any bad reviews on any of the items they sell. The only way to leave a bad review is to give it 5 stars and then write your review. Please read all the reviews and you'll see what I mean. I have delt with a lot business's and have never written a bad review. This time I had to. They are just too bad to ignore. They have people reading and responding to these sites to try and stop all the bad reviews. If they took care of their customers they wouldn't be on here. You get what you pay for on Banggood. Most, if not all of the items are made over seas. They don't tell you when you order something that it could take 6 or 8 weeks to get it. When you finally do receive it and it doesn't work it's a real pain in the a** to return it or get a refund. They want you to take pictures and videos of it to prove to them that it is defective. Then it's another few weeks to get it resolved. I went thru this with them and I only got my refund when I posted my review on some web sites and they agreed to refund me if I removed them.(See they do read them)

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Rod B.,

We are sorry for your unhappy experience at banggood.com.

Could you please tell me the order number of the order you refer first? I will investigate this case again.

We can do nothing for you without any order information.

You can also contact us directly to forumservice@banggood.com.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Banggood Team

Rod Has Earned 8 Votes

Rod B.'s review of Banggood earned 8 Very Helpful votes

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