Robert T.

BUYER BE VERY AWARE – If you purchase anything from this outfit be prepared to get just what the name implies: Banged Good! Over my years I have conducted a platitude of online purchases and business with companies ranging from excellent to poor, in country and out of country. Even in the worst of cases (until now) I managed to have success in achieving some sort of satisfaction by way of a return, credit or replacement or even just a reasonable explanation. This outfit however is nothing short of a total rip off.

I placed my order online on 2/4/15. My credit card payment went through immediately and that fact alone raised some suspicion because most reputable companies will not bill until your item ships. I was advised that my order was processed and on 2/8/15 I was notified that my order was shipped and given a tracking number. I pre set my tracking notifications and on 2/10/15 I was notified that my item was accepted at a facility in China. On 2/14/15 I was notified that the originating post was preparing to dispatch my package and all seemed to be going well. After 2/14/15 my package dropped off the radar and the status remains to this day that the originating post is preparing to be dispatched.

I first contacted Banggood.com support by email on 2/26/15 and a response came back within 24 hours simply asking that I be patient and I was. I then waited till 3/4/15 and emailed Banggood.com again only this time I received no reply. Still being patient I waited till 3/8/15 and emailed Banggood.com again and received the following message (Copied and pasted from original): "Dear Robert, Thank you for your email. For your order, the delay must have delayed by the bad weather. Hearing from the latest news today, the weather is terrible and awful in US these days. So could you please wait for it more weeks? That's out of control. We have no way to change anything. Hope for your kind understanding. Sincerely, Betty (Belinda)"

So I'm out a few bucks and someone in a third world planet got over on me. No real big deal and It's a lesson learned. My only hope is that by you reading this it somehow prevents you or someone you know from getting baited into the inexpensive price scheme of Banggood.com and then get ripped off……. Safe Shopping!