Kroger customer service disappointing. I went to Harpers point Kroger at Cincinnati Ohio to return 2 heavy cast iron pots and pan to the customer service desk with the original receipt. The Guy at the desk told me that he needs the original VISA and Original Kroger Plus card. I didn't have either of them. It's my wife's VISA and who carry a plus card any more. I insisted that the credit will go back to the card that it was charged, why do you need the card, he said if it was $5-$10 no problem but for $64 he cannot do that. I returned items many times in other stores and nobody ever asked me for the card. This is a harassment and giving customer hard time to return. I had to haul my items back to the car. My wife is not happy, cause now she has to haul them back to the store. Shame on you Kroger.