Richard W.

This was the worst experience I have had with any company in my lifetime. (I'm 50).
My router hadn't arrived. When I enquired where, the call operators were so rude I told them not to send the router and to cancel the order.
Then:
Spent over four hours on the phone and website during the 7 calls i made that day.
I had the call dropped on 3 calls after staff claiming they don't know what to do.
I was lied to by operators saying they couldn't cancel my order please I failed security.
I was lied to again when they claimed they couldn't cancel it because I could not provide my talktalk home number even after I told them my package was not allowed a home number. (I know)
All I could do was cancel my DD. Guess what? They re-instated it. I had to call the bank and sort that. Then I recieve an email saying my router is on its way...
So... do you still think talktalk is a good idea.
Apologies for writing a similar review previously but am writing this one the Trading standards Gov dep.
You see an app on my device record all calls automatically and I think they will take a very, very dim very upon Talktalk.co.uk's operative tactics and behaviour.

This was the worst experience I have had with any company in my lifetime. (I'm 50).
My router hadn't arrived. When I enquired where, the call operators were so rude I told them not to send the router and to cancel the order.
Then:
Spent over four hours on the phone and website during the 7 calls i made that day.
I had the call dropped on 3 calls after staff claiming they don't know what to do.
I was lied to by operators saying they couldn't cancel my order please I failed security.
I was lied to again when they claimed they couldn't cancel it because I could not provide my talktalk home number even after I told them my package was not allowed a home number. (I know)
All I could do was cancel my DD. Guess what? They re-instated it. I had to call the bank and sort that. Then I recieve an email saying my router is on its way...
So... do you still think talktalk is a good idea.
Apologies for writing a similar review previously but am writing this one the Trading standards Gov dep.
You see an app on my device record all calls automatically and I think they will take a very, very dim very upon Talktalk.co.uk's operative tactics and behaviour.

It's the site that are the scammers.
They are filth. Do not go on this site it is utter bollocks. The staff send you a million messages that you can't read in till you upgrade. Obviously you don't and then uninstall the app then they bombard you with texts that cost a pound fifty.
I'll find the owner cut his bollocks of and flush then down the toilet the fat robbing prick