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Richard T.

Contributor Level

Total Points
84

1 Review by Richard

  • iHerb

1/19/24

Please be careful for I went through the worst experience i ever received in mywholelife, the costumer service treated me so bad, the Ups delivered Iherb package damaged and left a notification for the Iherb but the Iherb costumer service didn't care, tried to reason with them on chat room for 4 hours but they continued by saying they don't care to solve it, as simple as calling UPS. The Iherb is scam, and is so terrible 😫 a real nightmare

Tip for consumers:
Please be careful for I went through the worst experience i ever received in mywholelife, the costumer service treated me so bad, the Ups delivered Iherb package damaged and left a notification for the Iherb but the Iherb costumer service didn't care, tried to reason with them on chat room for 4 hours but they continued by saying they don't care to solve it, as simple as calling UPS. The Iherb is scam, and is so terrible 😫 a real nightmare

Products used:
Please be careful for I went through the worst experience i ever received in mywholelife, the costumer service treated me so bad, the Ups delivered Iherb package damaged and left a notification for the Iherb but the Iherb costumer service didn't care, tried to reason with them on chat room for 4 hours but they continued by saying they don't care to solve it, as simple as calling UPS. The Iherb is scam, and is so terrible 😫 a real nightmare

Service
Value
Shipping
Returns
Quality
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Michael L. – iHerb Rep

Dear Valued Customer,

We are sorry for what you have mentioned in your review and we want to help. However, we need the order number in order to do so. May you please direct message us here on SiteJabber with the order number? Once received, we should be able to investigate further in an attempt to come to a resolution. Again, we apologize for any inconvenience and hope to hear from you soon.

Richard Has Earned 4 Votes

Richard T.'s review of iHerb earned 4 Very Helpful votes

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