Rhodri G.

I was called out of the blue by Unitel Direct, who wanted to help improve my search engine listing (I run a glamping company). I was reluctant to do so, but after a HUGE amount of persuasion, caved in and agreed. They would build me a new website, and start generating additional traffic to help get new business.

Having slept on it, I wasn't happy with my decision and called them back the very next day to say I'd like to cancel... but apparently a cooling off period doesn't exist with Unitel, so be wary!

So they went ahead an built a website, which was absolutely dreadful (visually and grammatically - almost as if it had been written by a child!)

8 months on and the ONLY enquiries I've had from that website have been spam emails. NOT ONE enquiry to come and stay at our glamping site!

I decided to cut my losses and pay them out the remainder of the 12 month contract just to stop the daily stream of junk email generated from their website.

DO NOT go with them. Instead, find a smaller company who have a cooling off period and some kind of customer care service, who respond to your concerns with genuine empathy and a willingness to make things better.

Without doubt, the worst decision I ever made was to answer the phone to those cold calling *****!