I buy from bangood and the phone is defective! They want me to send back the phone but i reason out why should i shoulder the shipping fee infact it is not my fault i just received a defective phone!
Dear Raniel L., we are sorry that you received a defective phone. Usually we will check the products before we ship them. But sometimes it may be damaged during transport. Could you please tell us your order number? We would like to look into the case for you and will offer you a reasonable solution, is it ok? Please advise.
Sorry for the trouble caused.
Raniel Has Earned 2 Votes
Raniel L.'s review of Banggood earned 2 Very Helpful votes
Dear Raniel L., we are sorry that you received a defective phone. Usually we will check the products before we ship them. But sometimes it may be damaged during transport. Could you please tell us your order number? We would like to look into the case for you and will offer you a reasonable solution, is it ok? Please advise.
Sorry for the trouble caused.