- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I have repeatedly sent cases to Zazzle inquiring about the status of my order and have not received any useful feedback. It has almost been three weeks and I still have not received my order (which is not the 5-12 days delivery time that Zazzle promised on their website). Originally, the mugs I purchased were bought as a gift, however this delay in shipping has created problems for me and now I am unable to give the mugs as presents because it is so late. I am extremely disappointed in Zazzle's service. I do believe that I paid a considerable amount for the mugs and I at least expect it to be delivered in good quality.
If I had known the shipping would take this long, I would not have chosen standard shipping because then I would be able to track my order, which clearly I am unable to do now. But then again, if I would have known, I would not have ordered from Zazzle in the first place.
I am not impressed at the customer service and would not recommend this for others.
Rachel L.'s review of Zazzle earned a Very Helpful vote
Rachel hasn’t received any thanks yous.
Rachel doesn’t have any fans yet.
Rachel isn’t following anybody yet.
Empty.
Hi Rachel. Thank you for your information. Our CS Team has sent you an e-mail. Please feel free to reply to our e-mail. We would be more than happy to assist you. Thanks!