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Too confusing on payments. Too expensive seeing as how it is JUST for access- MORE costly if someone wants more services! Charges should be refundable on a pro-rated basis if pay for year, or whichever time was selected, but no one ever fits criteria, doesn't work out, etc.
Precious H.'s review of Care.com earned a Very Helpful vote
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Hi We appreciate your review. We'll be sure to share your feedback with our management team. We'd be happy to assist you. Premium members or members who have a current booking can always live chat with us through the Contact Us button found at help.care.com as well as reach out to us via our phone number listed on your credit card statement. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-013753 with your message.