I have NEVER dealt with a business that charges your credit card just any old time they please and lie to you and REFUSE to give the money back even tho they billed me 2 weeks before it was due and my account was cancelled, they still took money and back to back within a day! I'm in the process of getting an attorney just because I have the time! I'm sick and tired of these big companies thinking they are above the law! I have been in contact multiple times with no resolve, thr agent actually laughed at me when I said I'd leave a bad review and replied like your review matters! My review may not but I guarantee the lawsuit will matter! I'm coming for you!
Hello, I'm sorry to hear you did not have a positive experience on the site. I can assure you that we do take all reviews very seriously. We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-021234 with your message.