Absolute scam of a company. They falsely charged me £19 for a 'missed' class that I had attended and then told me they'd processed the refund yet somehow, weeks later, the refund still hasn't appeared in my account. The bank say there's no trace of it. 'Customer service' is appalling. Just robotic avoidant answers and no attempt to rectify the situation. Cancelling immediately and I'm warning everyone I know to stay away.