Anisa O.

Very dissapointed with classpass, after years of using this platform. It appears that I've been inadvertently placed on a US membership code eventhough I live in Australia, resulting in higher costs without corresponding benefits. So I paid almost 20 dollars more with no extra credits, and no contact from classpass that I was on the wrong membership code. I Have tried contacting them, and they did not offer any options for resolutions, did not reply the email

This lead to confusion and misinformation for their customers. I kindly request to escalate this matter to the appropriate department for resolution, however the issues were left without reply.

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