First, speaking to a rep over the phone is impossible…it's not even available. Awful. Any correspondence is through a hard to find link on their website. Ridiculous.
I purchased a high end Samsung television for $2,299.00 on one of Woot.com's one day promotions. In less than a month, they advertised it for $2,099.00. They wouldn't help with a price guarantee at all.
Better off purchasing electronics at Best Buy. I'll never buy anything again from Woot.com.