0 stars if possible.
Oh, positive reviews here are paid marketing posts. Un-verified customers. 100% SURE.
My Order CA*******322G
I'm a second time customer. The first was also a bad experience with item getting cancelled, reprocessed, re-ordered, delayed order, everything that just can go wrong.
I tried to give it another shot, NEVER again and it just got worse. Ordered something. Help desk changed something and confirmed the order.
After which, I checked my status, it got cancelled!
My credit card has already been charged, they didn't inform me, and I had to find out myself.
Despite me confirming the order with their help desk a few days ago!
--Update--
Instead of getting the refund, decided to push through with an alternative just to finish this fiasco.
Given my complaint, they expedited delivery of this new one.
So far item arrived and it is okay.
My advice for anyone purchasing, to coordinate fully to ensure item is available and ready to ship. I cannot comment on standard delivery schedules as I know mine was expedited.
Hello Paul,
I am truly sorry to know about what happened to your orders. Please accept my sincere apologies for the inconvenience this has caused you.
If possible, please reply to my request with your order information so I can further assist you.
Sincerely,
Katherine