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DO NOT ORDER FROM FACTORYOUTLETSTORE.COM - I ordered a PolyCom from them which came without the correct power cord. I attempted to get it replaced with the correct one - customer service is horrible - they disconnected me several times and then told me that the item I ordered does not come with a power cord (despite the factory spec sheet to indicate otherwise). When I returned the the item one day late (after being assured of a 100% credit) - I was charged shipping and I I can only assume a restocking fee - I have called the credit cards fraud department and am going to be contacting the BBB
Patricia S.'s review of FactoryOutletStore.com earned 9 Very Helpful votes
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