I ordered a Norelco Shaver open box and they sent it by USPS with tracking and no insurance, when USPS didn't deliver to the my home address; Customer service couldn't replace the product or refund my money. I was told to put a claim in with the bankcard company for my refund due to non-delivery.
Tip for consumers: Buyer should make sure of the method of shipping before purchasing.
Products used: I ordered a Norelco 3700 Shaver open box and they sent it by USPS with tracking and no insurance.