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I am British. I ordered some sandals, size 7 & paid in Sterling but they sent US size 7 which is too small. You'll never believe this: apparently, I've to take a video or photos to show that they are too small! What sort of stupidity is that? They want a photo of me hobbling around in too small shoes as proof? I've been informed that I can't have a returns label because if I scroll down the page, it says that the sizes are American. Sure enough, there it is RIGHT AT THE BOTTOM OF THE PAGE! Deliberately misleading the customer!
Pamela K.'s review of Banggood earned 6 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Pamela K.,
We are sorry for your unhappy experience at banggood.com.
For the item SKU241637 in order 7865593, you ordered US size 7 and we just sent you US size 7. We did not sent you the wrong item.
You should ordered US size 7.5 if you need UK size 7. The size you chose is US size and not UK size when the order placed. Please get further information for the size details in http://www.banggood.com/2015-New-Design-Summer-Men-Leather-Sandals-Beach-Sandals-Shoes-p-982720.html.
Size Details:
Size 6.5 7 7.5 8 8.5 9 9.5 10.5 11
US 6.5 7 7.5 8 8.5 9 9.5 10.5 11
UK 6 6.5 7 7.5 8 8.5 9 10 10.5
EU 39 40 41 42 43 44 45 46 47
CN 39 40 41 42 43 44 45 46 47
Length (cm) 245 250 255 260 265 270 275 280 285
Attention: Please note that you should place your order in US size, however the tags inside the items will show in CN size.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team