Paige R.

Terrible company! I had to return my dresses to Petallush. At first they tried to negotiate for me to keep the dresses for partial in store credit. I finally persuaded them I really did want a refund. I followed their instructions for returns and provided them a tracking number. They verified they received the tracking number. After I realized I hadn't received a refund from them, I reached out to request my refund. They ignored each of the emails I sent about not receiving my refund. I never received the refund and even paid for the shipping to send the dresses back! This company has the worst customer service and they don't even have a phone number to call them at. So frustrating!