Owen P.

I have been trying to get my birth certificate for over a month now. First time, no notifications or anything, they send it back to Winnipeg. So I pay to have it delivered next day. They decide they no longer have my unit number, and can't deliver it to my building, ignoring the communal mail box, and the fact I was home. Package then sits in a facility in the middle of nowhere, sending me comstant emails that I can come and pick it up. When they called to confirm my address they asked if they had the right address INCLUDING UNIT NUMBER, and I said yes. So it was complete crap that they couldn't deliver. Customer service is among the worst, and you will never get a human answer. Even if you paid for literally nothing. I hope Purolator goes belly up.