Raf C.

If I just have an option not to use them in all my parcels i would never even look at it. Things that repetitively happened in all my transactions to them: 1) deliver person are lazy, they dont give you time to open the door for them, they door bell and it you did not answer for few seconds they are gone. 2) customer service convey wrong information, they provide unsure answers to your inquiry, i wasted an hour to go and pick up my parcel because they said it will available for me, i get there and parcel is gone. 3) calling them is almost impossible, it will take an hour to wait for a real person and their robots are not helpful at all. 4) stuff in the facility are like robot, they work because they need to, no help and they dont care! I'm wondering if they are also the one acting as robot in the phone