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I ordered here to get someone a personalized item and I even paid an extra $25 for express shipping for it to be delivered 2-4 business days. It has been over a month, no refund, no package. I have emailed this website numerous times and they don't even bother checking emails, you get sent to the automated messaging. Whenever I go on the website to see where the hell my package is it says it is still processing. I have ordered from here before and the item I ordered was not at all what was described you can not even see the photos because of how small it was. I know I was foolish for ordering there again but I needed a personalized item. DO NOT WASTE TIME OR MONEY HERE!
Tip for consumers:
F*** this store dont waste your time or money
Products used:
Necklace
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We are sorry to hear that you are dissatisfied with your shopping experience, and we would like to assist you in resolving any issues you may have encountered. However, we are having difficulty locating your order without a specific order number. Could you please provide us with your order number so that we can better assist you? Our team is committed to providing timely solutions to address your concerns, and we appreciate your cooperation in helping us resolve this matter Olivia.