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I had my bank card compromised after making a purchase with this company.
I had issues with delivery which when contacting them was made clear that was my problem and not there's.
They do not give a damn about consumer rights and customer care.
I did - eventually - receive my order only because I went to the couriers local depot and collected it. Unfortunately gifts were as disappointing as the service.
I ordered a photo frame having provided a high quality photo and the picture I received looked like it was painted in a nursery - the quality was shocking. The photo image looked like it was painted and smeared.
The other gift was a charm which was a much better image bizzarely but the engraved writing required a magnifying glass to read - just pay the extra to Pandora and get the real thing and a longer retention of your hair line!
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We sincerely apologize for the inconvenience you've experienced, Alan. Ensuring the security of transactions on our website is our utmost priority. We employ robust encryption methods and adhere to strict security protocols to safeguard our customers' payment information. Regarding the quality issue with your order, our customer service team has already reached out to you via email to assist with resolving the matter. Please feel free to communicate with us further via email for any assistance you may require.Thank you for your understanding and cooperation.