I have been trying to process a return for over a month. Immediately upon receiving the product, I reached out to process the return. The replies have been, we are sorry you were disappointed with your product, please contact us if you would like to return. I have reached out numerous times through email and over Facebook. Banggood is terrible, do not buy from them
Dear Nicole P,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com
Best regards,
Banggood Team