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Found it online and was the cheapest
I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!
Tip for consumers:
Order wayyyyy ahead of running out of contacts... Don't wanna be getting a run around and chasing down answers when you are totally out of contacts and can't see a thing.
Products used:
Still waiting on my order
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Book was new with access code and found for about $50 cheaper than elsewhere.
Thank you for contacting WebEyeCare. We do apologize for the inconvenience you are experiencing. We've reviewed the tracking history on your shipment 92748926731001553057274083. USPS does show that they attempted to forward your package on July 26th. It does not say why that attempt resulted in the package being returned to us. Unfortunately, we have no control over the processes of USPS. We do recommend, in the future, advising us of the new address so we can update your order prior to shipment. Our system shows a replacement order was requested on August 3rd when you advised us of the package not being received. The replacement order is also on backorder as your brand and prescription combination are not readily in stock for shipment. We have advised our shipping department to ship the order as it becomes available so you may receive multiple shipments of varying quantities. We requested the replacement be shipped with next business day air so once it does ship you will not need to wait the 10 business days of your original shipping winodw. Please let us know if you have any additional questions. Thank you!