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Ello guys,
I have been wanting to order some items from DressLink. But I have been reading those comments about "My shipment/ order got lost in a process". And I am worried if I ordered and paid for the shipment and items, my items might not be delivered to me.:-( Does it matter which shipping company or methods I used? I was going to select the cheapest option (China post?). Not sure if it's safe doing that.
Miki R.'s review of DressLink earned 7 Very Helpful votes
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I had ordered dresses and despite having confirmation of return through the post office they...
Dear,
Sorry to bother you, i am Linda from Dresslink and in charge of the after-sale service. And i have noticed your review about the items which you haven’t received yet. Could you please contact sales@dresslink.com, provide the order number, item number and photos? We will give you a compensation. Please do not worry.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Linda
Customer Service Department