I bought a bracelet from here. 2 hours later I seen one for the same price that I liked better. I immediately sent an email to customer service letting them know I wanted to switch my bracelet to a different one but that was the same price. The next day I still hadn't heard anything back from them so I sent another email They answered that one but said it was too late that they had shipped it already. That was a lied because hours after them telling me that I got an email saying my order was being worked on. This place is ridiculous! Stay away at all costs.