michael r.

I ordered a printer from their website. After 6 months of waiting with no communication, I had to call to find that they were out of that printer. They said they could send me the one that was same brand and it was just the newer version. They sent me the wrong printer (not the one they sold me over the phone). HAD TO PAY OUT OF POCKET TO SHIP IT BACK... and I still have not received a refund or an invoice for the erroneous printer order. They do not send invoices and create paper trails like normal e-commerce vendors. They don't answer the phones. This company is just shy of a complete scam and minimally a HORRIBLE COMPANY.