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I seriously wish I could give this site ZERO STARS... I ordered in JULY and it is now OCTOBER and I still have not seen my package. I emailed them once and no reply... I then spoke to a "Live Agent" they sometimes have available and asked for a refund or at least to get my package... she/he told me to email them again. So I tried one more time. They finally replied and asked me to check my local post office so I did. They don't have my package. I replied to them saying I checked and that it wasn't there and STILL no reply back. I AM SO LIVID. I regret ever giving them a shot. I would've been happier receiving a package and not liking the product... Cause at least I would've gotten it!
Tip for consumers:
DO NOT TAKE THE RISK.
Melanie S.'s review of DressLink earned 14 Very Helpful votes
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I had ordered dresses and despite having confirmation of return through the post office they...
Dear,
Sorry to bother you, i am Linda from Dresslink and in charge of the after-sale service. And i have noticed your review about the items which you haven’t received. Could you please contact sales@dresslink.com, provide the order number, item number and photos? We will give you a compensation. Please do not worry.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Linda
Customer Service Department