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I ordered about a month now paid for fedex delivery and as of today still have not received my items and out of pocket 130.00. The customer service keep asking me for the same info each time and is taking weeks to respond
I will never buy from them again
I even tried calling not sure if the number on their site is correct because the phone keeps ringing out and then hangs up
Someone in customer svs authority should visit this site
Tip for consumers:
Never buy from a company that you cannot get in contact via customer svs support or an order confirmation
M B.'s review of DressLink earned 9 Very Helpful votes
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I had ordered dresses and despite having confirmation of return through the post office they...
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are always more than willing and glad to offer help, please feel free to contact us to orders@cndirect.com
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We are looking forward to your message here!