Thumbnail of user markp138

Mark P.

Contributor Level

Total Points
85

1 Review by Mark

  • Banggood

5/2/16

The items arrived, but didn't work. Banggood makes it impossible to return for a refund or exchange. They want videos, shipping labels, and the responses from their "technical" people aren't legible. Purchase only with play money you can afford to loose. Buying from Banggood is a total gamble.

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Mark P.,

We are so sorry for the defective product sent.

For the quality problem product, please kindly send the photo/video evidence to cservice@banggood.com and our technician will offer you the best solution in 48 hours.

Photo and video evidence is part of our policy which allows us to fully recognize the problems with the items and ensue these issues are rectified in the future. We are not able to offer any solution without photo evidence.

Hoping for your kindly understanding.

Best regards

Banggood Team

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Mark P.,

We are so sorry for the defective product sent.

For the quality problem product, please kindly send the photo/video evidence to cservice@banggood.com and our technician will offer you the best solution in 48 hours.

Photo and video evidence is part of our policy which allows us to fully recognize the problems with the items and ensue these issues are rectified in the future. We are not able to offer any solution without photo evidence.

Hoping for your kindly understanding.

Best regards

Banggood Team

Mark Has Earned 5 Votes

Mark P.'s review of Banggood earned a Fraud Buster vote

Mark P.'s review of Banggood earned 4 Very Helpful votes

Mark hasn’t received any thanks yous.

Mark doesn’t have any fans yet.

Mark isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user maryg3930
mary g. reviewed Banggood
4/12/24

Their publicity states that dispatches from the EU occur within 2 days, this is not true, I...

Thumbnail of user konstantinosp27
4/1/24

I made a purchase from this particular website which turned out to be a bad purchase. I purchased...