The items arrived, but didn't work. Banggood makes it impossible to return for a refund or exchange. They want videos, shipping labels, and the responses from their "technical" people aren't legible. Purchase only with play money you can afford to loose. Buying from Banggood is a total gamble.
Dear Mark P.,
We are so sorry for the defective product sent.
For the quality problem product, please kindly send the photo/video evidence to cservice@banggood.com and our technician will offer you the best solution in 48 hours.
Photo and video evidence is part of our policy which allows us to fully recognize the problems with the items and ensue these issues are rectified in the future. We are not able to offer any solution without photo evidence.
Hoping for your kindly understanding.
Best regards
Banggood Team
Dear Mark P.,
We are so sorry for the defective product sent.
For the quality problem product, please kindly send the photo/video evidence to cservice@banggood.com and our technician will offer you the best solution in 48 hours.
Photo and video evidence is part of our policy which allows us to fully recognize the problems with the items and ensue these issues are rectified in the future. We are not able to offer any solution without photo evidence.
Hoping for your kindly understanding.
Best regards
Banggood Team