Maria H.

Horrible experience with one of the listings and no real support for customers or protection. You are better off just renting through Craigslist. FYI, NEVER rent from Castle-like & central from Antigua, Guatemala or any listings by Phillipa Myers because she's a horrible person with no scruples. House was as listed, but there were workers coming in and out of it all day using power tools and they even installed an iron railing while we were there! There was not a moment of peace! And to finish our horrible stay, she "kept" the deposit saying we had used too much electricity during our stay despite the fact that her workers were the ones using the electricity all day long! When I told her I would submit a report to consumer protection in Guatemala, she laughed. HomeAway just said they "we're sorry".