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I bought a coat that took over a month to receive. The sleeves are way too short. The hood is so small it doesnt stay on your head. The body of the coat is big, boxy and misshapen. The fur lining sheds and falls out all over your clothes. I have tried talking with the company and they tell me that oh, I should just keep it. IT IS WORTHLESS AND DEFECTIVE. UNWEARABLE AND A WASTE OF MONEY. I just want a refund. I will post as many horrible reviews as I have to until I get my full money back. Don't get ripped off like I did. BEWARE.
Tip for consumers:
Just don't buy from them.
Marcie hasn’t received any thanks yous.
Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Marcie D.,
Thank you for your valuable feedback
Please accept our sincerely apologize. We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are trying to get in touch with this customer to discuss a solution to this problem that he will find fair and acceptable.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com