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Products were ok. But their "unlimited exchanges" is b. S. site glitches every time you try to do a return or exchange. Also can't cancel membership. I've been trying for weeks. They won't do it any way but over the phone. I've called 4 times now, never gotten through after 20 minute waits. Left messages to never get a response. No lingerie is worth all this hassle. So aggrivated.
Tip for consumers:
Just don't do it. You can't undo it.
Sara P.'s review of Adore Me earned 7 Very Helpful votes
Sara hasn’t received any thanks yous.
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Hello Sarah,
We are sorry to hear you were dissatisfied with the Adore Me experience. Regarding the exchange process, we assure you we are going to look into this problem to prevent it from occurring in the future.
That being said, we have assigned your case to a manager in the customer service team who will bring this issue to resolution. They will contact you shortly. Once more, we apologize deeply for any inconvenience this may have caused, and assure you this is our priority.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
help@adoreme.com
www.adoreme.com