Recommend staying away from this company! Incredibly poor customer service and I will never order from them again. Ordered a Beasy Board Transfer System for wheelchair bound family member. Two weeks after the order was placed I had to call the company who said item was backordered but assured me it was "on the way and would be delivered in a week." Almost 2 weeks later, no item. With every call same story..."backordered but being delivered." I was never sent any order update with by email or phone. Finally after asking to cancel order, miraculously the board was put in the mail and I was given a FedEx tracking number. Be smart and shop somewhere else.