Placed an order on 1/19/2022. Website indicated orders placed by 11:00 would go out that day. I paid for 3-6 day shipping due to traveling. I tried to call. I left a message. I tried the 17 minute wait but was disconnected after a few minutes. I have sent message wanting to know the status. No response. On 1/28/2022 order is still processing. I sent message to cancel order and refund payment. I hope that I do not have to take legal action against them. I might note that I tried to lookup their IP information to determine who they are. They use GoDaddy but indicate their Registrant Organization is Domains By Proxy, LLC. Sounds like a scam company.