Lucy M.

I didn't have a problem with Zaful until today. I tried to pay for my order at checkout with my debit card, which I made sure five times that it was all the correct info, and it also has way more than enough funds. I kept getting an error message saying the payment method is not accepted. I message customer service (as seen below) and get this response

My medium was good. She knew the first initial of my late loved one's name, without me telling her his name. She also said that he was calling me babycakes, which is a nickname he used for me. But this is a scam because I paid $30 for 30 mins and at about 10 minutes the session was suddenly and mysteriously ended. I never pressed the end session button and she was in the middle of typing. My bank called me later saying they tried to charge me an additional $90 TWICE. I also was logged out of my account and mysteriously could not get back in.