L L.

I bought a lot of stuff in the past and felt it was better than amazon.com market place and ebay. Not anymore! This time, I bought a factory refurbished laptop for over $438 but received a seriously worn-out used, decolorized one along with a heavy aftermarket AC adapter. In no where in their description mentioned the condition. To return it, it was a headache; they will not refund if you do not keep on writing to them. Amazon's a-to-z guarantee was also not helpful; they said they could locate the order and asked me to call woot.com. So be prepared for all these mess if you use woot.com further. This store should be closed like 1sale, and the customer will be better off with individual sellers on eBay or marketplace.