liz l.

HORRIBLE CUSTOMER SERVICE. Ordered a few times, and they were okay. But ordered a pair of shoes like 4 months ago, but it wouldn't come in the mail. So i emailed them regarding the order a 2 months ago, and they reply 2 weeks later saying that the shoes were returned to them. They then asked if i wanted a refund or if i want it to be resent. I asked for a refund; they then said that they would give me the refund in 72 hours. It's been 4 weeks since they said the refund would be made, and i have yet to receive it. I emailed them again asking for the refund to be made within 24 hours; they are ignoring all of my messages now. They can't take responsibility for their mistakes; overall, i would recommend you to not order from them

Do NOT shop at this site. I've ordered from them three times, and i've had problems with them twice and they have HORRIBLE customer service. First off, i ordered an item off their "presale" where they offer a special discount price on the item depending on how many units of that item they sell. Thinking that i was getting a deal, i purchased it, but when i was on their site again to take a look, their "retail" price was a lot lower than the "sale" price i had paid for. WHAT A JOKE. And when i received the item, it was of $#*! quality and poorly made that it was extremely uncomfortable to the skin and i do not know how i will be wearing this item. A WASTE OF $thirty. Secondly, they did not ship my second item i had paid for for over a month until i emailed them regarding the shipment. I received the shirt the other day, and the collar of the shirt was stretched out in a really awkward way that it looks horrendous when i wear it. SO i emailed them how i want to return the item and how i refuse to pay for the shipment back since it was their fault of not providing me of proper quality. LOL bull$#*!, all they're saying is how they're sorry, and how the stretched out collar isnt that big of a deal, when i paid $twenty for it and i can get a legit proper shirt at a store for that price, but if i want to return the item i need to pay for shipping back or i can just keep it. THIS SITE IS A $#*!ING JOKE. STAY THE $#*! AWAY.