Multiple times tried to make purchases. Forced to actually drive to a warehouse to place order in person. Handed order to employee with payment. She did not appear competent to place orders. Colleague on site gave conflicting info to me. Turns out order NEVER even placed & the items are now sold out. Do not return phone calls in spite of saying they will. Send worthless emails with a phone number that is not even in service to "chat." Assign you "gearheads " that never communicate with you.
Backcountry.com has gone downhill quickly and significantly.