I ordered a Humminbird Helix 7 that was listed as new. Their website lists the definition of new as "never opened factory sealed". This is absolutely not true. I received my unit and it had been opened and clearly had been used. I returned the item per their instructions and had to pay $30 for shipping of which I was only credited $10. The next unit they sent was in worse shape than the first and was definitely used also. DO NOT BUY ANYTHING FROM THIS COMPANY THEY ARE SCAMMERS!